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Please select a cleaner and review their profile. If you like this cleaner, choose a convenient time slot from their calendar and click on ‘Invite Cleaner.’ button Just follow the instructions step by step to fill order form.

All standard type of cleaning services are available including deep cleaning and some extras such as move in/out cleaning. You will be able to define services you need during placing order.

We do more than any other services to inspect new cleaners. We check SSN for each new cleaner but we do even more. Particularly, we do contact each cleaner and check their details. Aside from that, we test cleaner’s skills before new cleaner can serve our clients.

Sure, you can do that. In our marketplace, you can choose a cleaner from a number of cleaners in your area. If you are not sure, then we can help you select a reliable cleaner and ensure that your order is fulfilled to the highest standards.

We have competitive pricing on our marketplace. We don’t encourage cleaners to dump price so that we can provide best quality for our client and use responsible approach to our cleaners. At the same time, our prices are often unmatched due to direct access to cleaners, lack of overhead costs and competition.

We don’t have standard cleaning service at the moment. You can specify which services you need while placing order. If you realize that you have specific needs then you can agree with cleaner in chat.

Yes, you can cancel your booking but please make sure to check cancellation policy ahead of that. You cancellation can result in penalty set by cleaner.

We take pride in our work and want you to feel confident in choosing CleanBee. That’s why we offer a 100% satisfaction guarantee:

1. Thorough and Reliable Service: We guarantee that our cleaners will arrive on time and complete all agreed-upon tasks to your satisfaction. If anything falls short of your expectations, let us know within 24 hours, and we will make it right.

2. Re-Clean Assurance: If you are not completely satisfied with the cleaning service provided, we will re-clean the specific areas of concern at no additional cost. If you’re still not satisfied after the re-clean, we offer a full refund. Your satisfaction is our priority.

3. Easy Feedback Process: We value your feedback as it helps us improve our services. Our feedback system allows you to rate your experience and provide detailed comments. We take every piece of feedback seriously and act promptly to address any issues.

We do provide general liability insurance for our professional cleaners up to $1mln.

You will pay only after the cleaning is completed. We reserve a small amount when the cleaning starts, and the final amount is charged after the cleaning is finished. No advance payments.

Yes, absolutely. You don not share details of your credit card with us. We process order through Stripe. Stripe is fully compliant with the Payment Card Industry Data Security Standards (PCI DSS), which sets the benchmark for secure handling of cardholder data.